Admin
Partner Portal
Guide for Sempleo partners — onboarding clients, managing commissions, and using the partner dashboard.
The Sempleo Partner Portal allows certified partners to onboard clients, track commissions, and manage their client portfolio.
Accessing the Portal
Partners access the portal at app.sempleo.ai/partner. Login uses the same credentials as the main platform.
Onboarding a Client
1. Create Client Workspace
- Go to Clients → Create New
- Fill in the client details:
- Company name and domain
- Admin contact (email and name)
- Desired plan
- Industry pack (optional)
- Click Create
- The client receives an invitation email
2. Pre-Configure
After creation, you can:
- Upload initial documents to the knowledge base
- Install specific agents
- Configure team structure
- Set a custom welcome message
3. Handoff
The client admin receives an email with login instructions. They can immediately:
- Access pre-installed agents
- Upload additional documents
- Invite their team members
Commission Tracking
Partners earn a recurring commission on client subscriptions:
| Metric | Details |
|---|---|
| Commission rate | Set per partner agreement (typically 15–25%) |
| Tracking period | Lifetime of the client subscription |
| Payout | Monthly, via Stripe Connect |
| Dashboard | Real-time commission tracking in the portal |
Viewing Commissions
- Go to Commissions in the partner portal
- View total earnings, pending payouts, and per-client breakdown
- Export reports as CSV
Client Management
The partner dashboard shows:
- Active clients — Current client list with plan, seat count, and status
- Usage metrics — Agent runs, credit consumption, and engagement per client
- Health indicators — Clients at risk (low usage, trial expiring)
Support
Partners can submit support tickets on behalf of their clients through the portal. Priority is based on the client's plan level.