Admin
Billing & Plans
Understand Sempleo pricing, credits, seat management, and plan upgrades.
Sempleo uses per-seat pricing with credit-based usage.
Plans
| Trial | Starter | Professional | Enterprise | |
|---|---|---|---|---|
| Price | Free (14 days) | $29/user/mo | $79/user/mo | Custom |
| Min seats | 1 | 3 | 5 | 10 |
| Monthly credits | 5,000 | 5,000/seat | 15,000/seat | Custom |
| Knowledge docs | 100 | 500 | 5,000 | Unlimited |
| Integrations | 3 | 5 | 15 | Unlimited |
| SSO | ❌ | ❌ | ✅ | ✅ |
| Governance | ❌ | ❌ | ✅ | ✅ |
| API access | ❌ | ✅ | ✅ | ✅ |
| Support | Community | Priority | Dedicated |
Annual Billing
All plans offer a 20% discount for annual billing.
Credits
Credits are consumed when agents run tasks. Different operations cost different amounts:
- Fast model — 1 credit per 1K tokens
- Standard model — 3 credits per 1K tokens
- Advanced model — 10 credits per 1K tokens
- Knowledge search — 0.5 credits per query
- Web search — 2 credits per query
Credit Warnings
You'll receive email notifications when:
- 75% of monthly credits are used
- 90% of monthly credits are used
- Credits are exhausted
Overage
On Starter and Professional plans, you can optionally enable credit overage at $0.01 per credit.
Managing Seats
- Go to Settings → Billing
- View current seat count and usage
- Add or remove seats
- Changes are prorated on your next invoice
Upgrading
- Go to Settings → Billing
- Click Upgrade
- Select your new plan
- Enter payment details
- Features are available immediately